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NYPD

Many (35?) years ago there was a commanding officer in the New York City police department named Mario Selvagi.  He went on to become Chief of Patrol, but when he was a captain, commanding the 101st precinct on Far Rockaway, he started to introduce a bit of modernism to the NYPD. He kept a pin map of where the crimes occurred. Then he assigned officers to when and where the crimes were occurring.  He instituted the positions of Crime Prevention Officer and Community Affairs Officer.

When he was given a PC, he attempted to use it to capture crime reports (“61”s in NYPD terminology), but the head of MIS said that wouldn’t work.  And to this day, in 2015, the NYPD first has a clerk write out complaints by hand! And they are then typed into a computer.  Indeed, precincts still have typewriters!